I’ve had a wonderful experience at Prolase for laser hair removal. The entire team is incredibly professional, welcoming, and makes every appointment feel comfortable and easy.
A special shoutout to Breanna. She is absolutely amazing! She’s knowledgeable, friendly, and takes the time to explain everything while making sure you’re comfortable throughout the treatment. Her attention to detail and genuine care really stand out.
If you’re considering laser hair removal, I highly recommend this medspa. Great service, a clean and professional environment, and an outstanding team. I’m so glad I chose them!
amal elgebaly
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June 28, 2026
I absolutely loved my experience! I had Botox done by Julia, and she was amazing. She took such great care of me and made me feel comfortable throughout the entire appointment. Since it was my first time getting injectables, I was very nervous, but Anusha took the time to explain everything thoroughly before the treatment, answered all of my questions, and made me feel completely at ease. Everyone at the office made me feel so calm and confident in my decision. I have absolutely no regrets choosing them for my first treatment. I highly recommend this place, and I’ll definitely be coming back!
Amany B
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June 18, 2026
I've had a great experience here! Mandy and the staff are always so friendly and welcoming. They make every appointment quick, easy, and comfortable.They also have great pricing and package options, which made starting laser hair removal much more affordable. The office is clean, professional, and everyone is always helpful.
Highly recommend! Thank you Mandy and the whole team for such a great experience!♥️
Kseniia Katiukha
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June 26, 2026
Arya is amazing! She made my laser hair removal experience so comfortable and easy. She’s professional, gentle, and super friendly. Highly recommend her! ✨ the practice overall is great - always friendly, easy to schedule/reschedule and knowledgeable.
Анастасия Левченко
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June 07, 2026
I rarely leave negative reviews, but after nearly three years as a loyal client, I feel it is necessary to share my experience.
Over the years, I have spent thousands of dollars at Prolase Medispa on laser hair removal packages, Morpheus8, chemical peels, Dysport/Botox, lip fillers, and facial fillers.
Unfortunately, the level of service and communication has declined significantly.
Recently, I prepaid for three facial fillers and specifically confirmed with Ali that they could be done during my Sunday laser appointment, since Sunday is my only day off. I also followed up by email and received confirmation that everything would be coordinated.
On the day of my appointment, I was running approximately 15 minutes late due to traffic and called ahead to let the office know. A few minutes before I arrived, I was informed that my appointment might need to be canceled because I was late and they already had another client scheduled. The receptionist then told me, "You can still come, but this is the last time we are making an exception " Excuse me, what?
When I arrived, there was nobody in the office except the receptionist and the laser technician. My laser treatment lasted approximately six minutes, and afterward the waiting area was still completely empty.
When I asked about my confirmed filler appointment, I was informed that no provider was available and that the procedure could not be performed because there was supposedly no appointment scheduled.
This level of service is simply unacceptable. I confirmed the appointment in person, confirmed it again by email, prepaid for the treatment, and still drove to the office only to discover that nothing had been properly arranged.
For a business that sells expensive prepaid treatment packages, communication, organization, and respect for a client's time should be the minimum standard.
After nearly three years as a loyal client, I can honestly say that the quality of service has declined significantly. Unfortunately, I can no longer recommend Prolase Medispa.
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I’ve had a wonderful experience at Prolase for laser hair removal. The entire team is incredibly professional, welcoming, and makes every appointment feel comfortable and easy. A special shoutout to Breanna. She is absolutely amazing! She’s knowledgeable, friendly, and takes the time to explain everything while making sure you’re comfortable throughout the treatment. Her attention to detail and genuine care really stand out. If you’re considering laser hair removal, I highly recommend this medspa. Great service, a clean and professional environment, and an outstanding team. I’m so glad I chose them!
I absolutely loved my experience! I had Botox done by Julia, and she was amazing. She took such great care of me and made me feel comfortable throughout the entire appointment. Since it was my first time getting injectables, I was very nervous, but Anusha took the time to explain everything thoroughly before the treatment, answered all of my questions, and made me feel completely at ease. Everyone at the office made me feel so calm and confident in my decision. I have absolutely no regrets choosing them for my first treatment. I highly recommend this place, and I’ll definitely be coming back!
I've had a great experience here! Mandy and the staff are always so friendly and welcoming. They make every appointment quick, easy, and comfortable.They also have great pricing and package options, which made starting laser hair removal much more affordable. The office is clean, professional, and everyone is always helpful. Highly recommend! Thank you Mandy and the whole team for such a great experience!♥️
Arya is amazing! She made my laser hair removal experience so comfortable and easy. She’s professional, gentle, and super friendly. Highly recommend her! ✨ the practice overall is great - always friendly, easy to schedule/reschedule and knowledgeable.
I rarely leave negative reviews, but after nearly three years as a loyal client, I feel it is necessary to share my experience. Over the years, I have spent thousands of dollars at Prolase Medispa on laser hair removal packages, Morpheus8, chemical peels, Dysport/Botox, lip fillers, and facial fillers. Unfortunately, the level of service and communication has declined significantly. Recently, I prepaid for three facial fillers and specifically confirmed with Ali that they could be done during my Sunday laser appointment, since Sunday is my only day off. I also followed up by email and received confirmation that everything would be coordinated. On the day of my appointment, I was running approximately 15 minutes late due to traffic and called ahead to let the office know. A few minutes before I arrived, I was informed that my appointment might need to be canceled because I was late and they already had another client scheduled. The receptionist then told me, "You can still come, but this is the last time we are making an exception " Excuse me, what? When I arrived, there was nobody in the office except the receptionist and the laser technician. My laser treatment lasted approximately six minutes, and afterward the waiting area was still completely empty. When I asked about my confirmed filler appointment, I was informed that no provider was available and that the procedure could not be performed because there was supposedly no appointment scheduled. This level of service is simply unacceptable. I confirmed the appointment in person, confirmed it again by email, prepaid for the treatment, and still drove to the office only to discover that nothing had been properly arranged. For a business that sells expensive prepaid treatment packages, communication, organization, and respect for a client's time should be the minimum standard. After nearly three years as a loyal client, I can honestly say that the quality of service has declined significantly. Unfortunately, I can no longer recommend Prolase Medispa.